Lobby Markets/ Fully Managed

The Best Way to Run a Hotel Lobby Market

No Cost. No Labor. Pure Profit.

GrabScanGo helps bring your 24/7 lobby market onto our platform—whether we’re creating a new market or working with one already in place. Our service operator partner handles sourcing, stocking, replenishment, merchandising and day-to-day operation, so guests get a great experience, your staff stays focused on hospitality, and your hotel earns a share of the profit.

A fully stocked GrabScanGo lobby market
A great market. Taken care of.24/7

Delight Guests

A welcoming, always-open market for every stay.

Zero Hotel Labor

The daily retail work belongs to our service partner.

Pure Profit

No hotel cost, with a monthly profit share.

Why Fully Managed

A great lobby market takes more than shelves and self-checkout.

GrabScanGo supports each market with technology, assortment planning and launch or transition support. When a property needs a new market, we can also assist with design, fixtures and equipment.

But great markets require ongoing attention—keeping the right products in stock, replacing slow movers, managing shrink and maintaining a consistently great guest experience.

That’s why Fully Managed is our preferred hotel model. Our service operator partner handles the ongoing retail operation while your team stays focused on hospitality.

From launch to everyday success

Five steps. A better-running market.

01

Set Up

Launch a new market or transition an existing one, with design and equipment support as needed.

02

Source

Our service operator partner sources the assortment, guided by retail expertise.

03

Stock

The service operator partner stocks, replenishes and keeps the market looking its best.

04

Sell

Guests shop on their schedule, with terminal and mobile checkout.

05

Share

Your hotel earns a monthly profit share, with visibility into market performance.

Who handles what

We help launch or transition it.
Our service partner runs it.

GrabScanGo

The retail expertise & platform

  • Technology & payments
  • Platform support
  • Initial assortment & pricing, with our service partner
  • Market design, fixtures & setup with our service partner, as needed
Service operator partner

The ongoing retail operation

  • Product sourcing & purchasing
  • Stocking & replenishment
  • Inventory upkeep & merchandising
  • Day-to-day operation
Your hotelNo cost. No daily retail labor.Monthly profit share
Hospitality comes first

Better for guests.
A relief for hotel teams.

It takes so much pressure off my front desk in regards to selling items and doing inventory at the end of the month.
Four Points by SheratonGeneral Manager
It gave us a way to have great looking, stocked markets without the hassle.
Strand Hospitality ServicesRegional Director of Operations
Not only has our market improved guest satisfaction and profitability, but it has uplifted the appearance of our lobby, saved countless hours of labor, and enhanced our employees’ options for snacks.
Crowne PlazaGeneral Manager
The guests appreciate not having to go out. Our team likes buying things without having to waste time leaving the property.
Club WyndhamGeneral Manager

Give Every Guest an Easy
Way to Check Out

Guests can check out at the GrabScanGo terminal or use their own phone—without waiting for the front desk.

Self-Checkout Terminal

Tap, insert or swipe.

A familiar, convenient way to pay right at the market.

App Clip

Apple Pay. No app download.

Mobile checkout on iPhone—no app download or account required.

GrabScanGo App

Your market, on your phone.

Mobile checkout for repeat users and employees.

A path for your property

Fully Managed service not
available in your area yet?

You can still bring your lobby market onto the GrabScanGo platform. We can help create a new market or work with one you already have, then provide initial assortment, planogram and pricing guidance, technology and platform support. Your team or existing vendor handles the ongoing operation.

Explore Hotel-Operated Lobby Markets

A great guest experience starts in your lobby.

Tell us where your property is located. We’ll check Fully Managed availability and show you how GrabScanGo can work for your hotel.

Check Availability