Lobby Markets/ Hotel-Operated

Your market.
Our expertise and technology.
Your team runs it.

Whether you need a new lobby market or already have one in place, GrabScanGo can tailor the support to your property. We provide initial assortment, planogram and pricing guidance, checkout technology, payments, inventory tools and ongoing platform support. Design, fixtures and equipment help is available when needed. Your team or trusted vendor handles purchasing, stocking and day-to-day operation.

Available in regions where GrabScanGo Fully Managed service is not yet available.

Hotel lobby market with drinks, snacks and GrabScanGo checkout
Your operation. Backed by GrabScanGo.

One market. Two operating models.

Fully Managed pairs our platform with a service operator partner. Hotel-Operated brings the same retail expertise and technology to properties beyond our current service areas, with your team or vendor running the market.

See the lobby market overview
Start with the market you need—or the one you already have.

GrabScanGo Expertise
Where You Need It

GrabScanGo

Expertise and platform

  • Initial assortment & planogram
  • Pricing guidance
  • Checkout technology & payments
  • Inventory tools
  • Launch & ongoing platform support
Physical setup help, as needed

Market design & renderings, layout & space planning, and fixtures & equipment guidance.

Your hotel / trusted vendor

Ongoing operation

  • Product purchasing & receiving
  • Stocking & replenishment
  • Inventory upkeep
  • Merchandising execution
  • Day-to-day operation
You retain the market economics

Fees depend on the technology and support your property selects.

You choose how much physical setup help you need. GrabScanGo provides the retail guidance and platform behind the market.

We Help Turn Lobby Space
Into a Market

A real transformation at Quality Inn, Orange County.

Underused hotel lobby space before a market installation
BeforeUnderused Space
The same hotel space transformed into an equipped lobby market
AfterRevenue-Generating Market

Give Every Guest an Easy
Way to Check Out

Guests can check out at the GrabScanGo terminal or use their own phone—without waiting for the front desk.

Self-Checkout Terminal

Tap, insert or swipe.

A familiar, convenient way to pay right at the market.

App Clip

Apple Pay. No app download.

Mobile checkout on iPhone—no app download or account required.

GrabScanGo App

Your market, on your phone.

Mobile checkout for repeat users and employees.

Built around your operation

Is Hotel-Operated Right for Your Property?

Talk to Our Hotel Team
Good questions. Clear answers.

What to know
before you launch.

What does GrabScanGo handle?

GrabScanGo provides initial assortment, planogram and pricing guidance, checkout technology, payments, inventory tools and ongoing platform support. If you need a new market—or want to improve an existing one—we can also help with design, fixtures and equipment.

What does my hotel handle?

Your team or trusted vendor purchases products, receives deliveries, stocks and replenishes the market, maintains inventory and handles the day-to-day physical operation.

Can I use my existing vending or market vendor?

Yes. A trusted existing vendor can handle purchasing, stocking and replenishment, provided the operating responsibilities and service expectations are aligned during launch planning.

Do I need a technology team?

No. GrabScanGo provides and supports the checkout, payments and inventory platform. Your team focuses on the physical retail operation.

Can we switch to Fully Managed later?

As GrabScanGo’s service network expands, qualifying properties can evaluate transitioning to Fully Managed where practical.

What are the fees?

Hotel-Operated uses a combination of startup, ongoing and transaction-based fees based on the technology and support your property selects. Mobile checkout is included; charges may apply for terminal equipment and connectivity, platform access, payment processing, onboarding and training, and any optional design, setup or operational support. We’ll provide property-specific pricing after we understand your market and support needs.

Ready to Bring GrabScanGo to Your Lobby Market?

Whether you need a new market or already have one, we’ll provide the retail guidance and platform to get you operating with GrabScanGo. Design, fixture and equipment support is available when needed; your team or existing vendor handles the ongoing operation.

Talk to Our Hotel Team